Frequently asked questions

Q
Where can I borrow dresses made by Atelier e&m ?
A

You can rent or buy our product at wholesalers’ dress shops all over Japan.

Q
Where does your exhibition take place?
A

Exhibition takes place at Kyoto and Tokyo, twice a year.

Q
I want to make an original order-made dress. (OEM request)
A

Firstly we will accept your request by phone or e-mail. Let us know your preferred lots and deadline of delivery, etc.

Q
What other products do you have besides dresses?
A

Other than wedding dresses, we have wide range of products such as sale dresses, original OEM dresses, veils, bijou accessories and panniers. For details, please check our lineup page.

Q
Can you repair dresses? Do you accept repairs, even if its a competitor’s product?
A

Yes, regardless of any competitor products, we accept dress repairs such as zipper and/or fabric replacements. We also accept and offer a low price for total replacement of sequin embroidery which turned yellow.

Please do not hesitate to Contact Us if you have any questions.